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Customer Service

  • Shipping & Delivery

    Please be aware that under the VCR act we are unbale to send air rifles and pistols directly to you. They either have to be collected or sent to another RFD. This includes gun parts such as silencers and magazines
  • Privacy & Security

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  • Returns & Replacements

    Goods that are faulty or do not fit can be returned to Sunderland Airguns 4a atkinson buildings,Sunderland, SR4 6AH. Any returns should be made within 7 days of receipt of goods. The cost of returning the goods will be paid for by the Customer.
    If returned unused and in the original packaging a credit note or a refund, less any shipping charges, will be applied. Sunderland Airguns reserve the right to refuse a refund or exchange on undamaged goods that have been used prior to being returned.
  • Please note that we do not accept refunds on unwanted Air Weapons in store and Online
  • Ordering


    For Security purposes ordering of guns and Accessories can be completed through our website or in person in our shop.